TERMS & CONDITIONS
Effective Date: Apr,20 2026 Last Updated: Apr,20 2026
These Terms and Conditions (the “Terms”) govern the use of the website and booking enquiry services operated under the name Villa Roshni (the “Website”) and the submission of accommodation enquiries for Villa Roshni luxury villa accommodation services (the “Services”).
By accessing or using the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
Villa Roshni is established in the Kingdom of Thailand and operates internationally, including through digital enquiry channels accessible to users worldwide.
1. Definitions
1.1 “Villa” means the luxury accommodation property marketed under the name Villa Roshni.
1.2 “User”, “you” or “guest” means any individual accessing the Website or submitting an enquiry.
1.3 “Enquiry” means a non-binding request submitted via the Website for availability, pricing indication, or booking consideration.
1.4 “Booking” means a confirmed reservation only after written acceptance by Villa Roshni administrations or its authorised representative.
2. About services
2.1 The Website is an enquiry and informational platform only.
2.2 No payments are processed via the Website.
2.3 Submission of an Enquiry does not constitute a confirmed Booking.
2.4 All bookings are subject to final written confirmation by Villa Roshni administrations or its authorised management.
3. Eligibility and Accounts
3.1 By using the Website, you confirm that:
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You are at least 18 years of age
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You have legal capacity to enter into binding agreements
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All information provided is accurate and complete
3.2 To keep Website safe and fair, you agree not to:
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use bots, crawlers, or scrapers to collect or copy content;
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interfere with, disrupt, or overload Website's systems;
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impersonate others or misrepresent your identity;
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upload or distribute malware or harmful code;
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circumvent security or access controls.
4. Enquiries and booking process
4.1 Users may submit Enquiries regarding availability and stay preferences.
4.2 Villa Roshni reserves the right to accept or decline any Enquiry at its sole discretion.
4.3 A Booking is only confirmed upon written confirmation (email only).
4.4 Villa Roshni is not bound by any request until formal confirmation is issued.
4.5 Cancellation and modification terms apply only once a Booking has been confirmed.
4.6 Specific cancellation policies will be communicated at the time of booking confirmation and may vary depending on season, duration, or agreement type.
5. Pricing and payments
5.1 Pricing information, where provided, is indicative only unless expressly stated otherwise.
5.2 Final pricing is confirmed at the time of booking confirmation.
5.3 Payments, where applicable, are handled via separate secure channels outside the Website.
6. User conduct
Users agree not to:
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Provide false or misleading information
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Misuse the Website or attempt unauthorised access
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Interfere with Website functionality or security
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Use the Website for unlawful or fraudulent purposes
7. Intellectual property
7.1 All content on the Website, including text, images, branding, and design, is the property of Villa Roshni or its licensors.
7.2 No content may be copied, reproduced, or distributed without prior written consent.
8. Limitation of liability
8.1 To the maximum extent permitted by law, Villa Roshni shall not be liable for any indirect, incidental, or consequential damages arising from use of the Website.
8.2 Villa Roshni does not guarantee uninterrupted or error-free operation of the Website.
8.3 The Villa Roshni rental service is provided "as is," without warranties of any kind regarding availability, completeness, or fitness for a particular purpose.
8.4 Nothing in these Terms limits or excludes liability that cannot be excluded under applicable consumer protection laws.
9. Privacy and data protection
9.1 Personal data is processed in accordance with the Privacy Policy of Villa Roshni.
9.2 The Privacy Policy complies with applicable data protection frameworks, including the General Data Protection Regulation (GDPR) and the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand.
10. Third-party services
The Website may contain links to third-party service providers (including hosting, email, and analytics) that are not owned or controlled by Villa Roshni. Villa Roshni has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Villa Roshni is not responsible for the availability or content of third-party services. You further acknowledge and agree that Villa Roshni administration shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
11. Force majeure
Villa Roshni shall not be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, government actions, pandemics, or technical failures.
12. Force majeure
Villa Roshni reserves the right to amend these Terms at any time. Updated versions will be published on the Website with a revised Effective Date. Continued use of the Website constitutes acceptance of updated Terms.
13. Governing law and jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Thailand, without prejudice to mandatory consumer protection provisions of other applicable jurisdictions. Website users and villa's visitors must comply with all local and international regulations, including export and sanctions laws.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Thailand, unless otherwise required by mandatory law.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
14. Contact information
Villa Roshni Kingdom of Thailand Email: info@villaroshni.com