Privacy Policy
(developed in accordance with the laws of the Kingdom of Thailand, including the Personal Data Protection Act (PDPA))
Publication date: April 16, 2026
1. General Provisions
1.1. This Privacy Policy governs the collection, use, storage, and disclosure of personal data of users of the website (hereinafter referred to as the “User”).
1.2. The data controller is the person operating under the commercial name “Villa Roshni” (hereinafter referred to as the “Operator”).
1.3. This Privacy Policy has been developed in accordance with the applicable laws of the Kingdom of Thailand, including the Personal Data Protection Act (PDPA).
1.4. By using the website, the User confirms their consent to the processing of their personal data in accordance with this Privacy Policy.
2. Personal Data Collected
2.1. The Operator may collect and process the following personal data:
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full name;
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phone number;
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email address;
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messenger contact details;
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booking and accommodation information;
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payment information (processed via third-party payment providers);
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any other information voluntarily provided by the User.
2.2. The following data may also be collected automatically:
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IP address;
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cookies;
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device and browser information;
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website usage data.
3. Purposes of Data Processing
3.1. Personal data is processed for the following purposes:
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processing booking requests and reservations;
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communication with the User;
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performance of contractual obligations (public offer agreement);
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provision of accommodation and related services;
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improvement of website functionality and services;
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sending notifications, updates, and marketing communications.
4. Legal Basis for Processing (PDPA)
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4.1. Personal data is processed based on:
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the User’s consent;
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necessity for the performance of a contract;
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the Operator’s legitimate interests (where permitted by law);
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compliance with legal obligations under Thai law.
5. Data Retention
5.1. Personal data is retained:
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for as long as necessary to fulfill the purposes of processing
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or for the period required under applicable laws of the Kingdom of Thailand.
5.2. Upon completion of processing purposes, personal data shall be deleted or anonymized.
6. Disclosure of Personal Data
6.1. The Operator does not disclose personal data to third parties, except in the
following cases:
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to payment providers and booking services;
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to contractors involved in service delivery;
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where required by law;
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where the User has provided explicit consent.
6.2. In the event of cross-border data transfers, the Operator shall take reasonable measures to ensure adequate protection of personal data in accordance with the PDPA.
7. Data Protection Measures
7.1. The Operator implements appropriate technical and organizational measures to protect personal data against:
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unauthorized access;
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loss;
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alteration or disclosure.
8. User Rights (under PDPA)
8.1. The User has the right to:
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request access to their personal data;
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request correction of inaccurate data;
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request deletion or destruction of data;
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restrict processing;
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withdraw consent at any time;
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lodge a complaint with the competent authority in Thailand.
9. Cookies and Tracking Technologies
9.1. The website uses cookies for:
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proper website functionality;
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analytics;
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content personalization.
9.2. The User may manage or disable cookies through their browser settings.
10. Amendments to this Policy
10.1. The Operator reserves the right to amend this Privacy Policy at any time.
10.2. The current version shall always be available on the website.
11. Contact Information: for any inquiries regarding personal data processing, please contact:
Email: info@villaroshni.com
Phone: +66 80 849 8898